Terms & Conditions

COPYRIGHT REGULATION

You shall hold all rights to the work we generate for you and get it in accordance with the conditions agreed upon. However, we will not claim any intellectual property rights over the information, and you are free to publish and distribute it as you see appropriate.

PAYMENT PROCEDURE

All services listed on the Site need complete prepayment. The customer is liable for any transaction fees and taxes (if any).

DETAILS OF PROJECT

Before initiating a project, all project requirements will be reviewed with customers. Service level disagreements must be addressed in accordance with the terms and requirements agreed upon at the beginning of the project, these terms and conditions, and sound business standards.

REFUND POLICY

It is important that you carefully read and understand the refund policies in order to have full knowledge of the privileges and limitations governed by the KDP Publishers Policies. We offer refunds only in special cases and specified conditions, detailed as under:

KDP Publishers Refund Policy will be Void if;

• You have chosen a special or a custom package.
• You have demanded revisions beyond the initial concepts
• The customer has not been contacted or irresponsive for more than 2 weeks without notice.
• If the project is placed on hold upon customer request, the refund will be voided.
• Company’s policies, or policy, have been violated.
• The creative brief is lacking in required information from the client end.
• The business is closing or changing its name or business.
• Reasons such as ‘change of mind’, ‘disagreement with a partner, or other reasons that do not pertain to the service provided will not be subject to refund under any circumstances.
• Once a client has accepted multiple sets of revisions (for any services), the refund will not be applicable.

TERMS OF WEBSITE USAGE

• The material of www.kdppublishers.com contains, but is not limited to, information about the company's services; nevertheless, it does not represent advice, certifications, guarantees, or warranties.
• Neither the firm nor its affiliates, partners, or employees are responsible for any loss or damage that may occur from an unintended error in the material on this website.
• The company, its affiliates, and its associates are never responsible for any failure of error, performance, omission, interruption, deletion, fault, delay in operation or transmission, computer virus, communications line failure, destruction or theft, or unauthorized access to, modification of, or use of information available on the website.
• You agree to defend, indemnify, and hold harmless the company, its subsidiaries, affiliated groups, officials, representatives, and employees from and against any assertions, liabilities, damages, losses, and expenses arising out of or in any way related to me your access to or use of our website and the services therein; (ii) your violation of these Terms of Service; and (iii) your violation of any third party right. In addition, without limitation, any rights pertaining to intellectual property, publicity, confidentiality, property, or privacy.
• You and the business have no joint venture, partnership, employment, or agency connection that might lead to an Agreement or your use of this Site.
• We do business worldwide, and to expedite and enhance communication with our clients, our employees may use fictitious identities based on the location they are interacting with.